tag:blogger.com,1999:blog-8377446.post7673489765504457113..comments2024-03-05T17:55:58.806+00:00Comments on Nanny Knows Best: Initiative - The Sainsbury's WayKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-8377446.post-79565864440731791252010-02-13T10:11:17.365+00:002010-02-13T10:11:17.365+00:00Ken,
We've had the same experience the three ...Ken,<br /><br />We've had the same experience the three time's we used their service. Last time, they didn't bother to pack the six large mineral waters, one of the big reasons to have the stuff brought in. The list of other items it's impossible to imagine them not having in stock I won't bore you with.<br /><br />We called the first time they messed up the order, and our complaint wasn't met with any surprise.<br /><br />I emailed them last week and explained to them why we would be using Ocado until they can offer some kind of guarantee of service.<br /><br />Best,<br /><br />M LangCloud Dayhttps://www.blogger.com/profile/06852076279104097477noreply@blogger.comtag:blogger.com,1999:blog-8377446.post-62564564809198559582010-02-13T10:00:49.966+00:002010-02-13T10:00:49.966+00:00It must be just your Sainsbury's Ken. We'...It must be just your Sainsbury's Ken. We've been using ours for a couple of years now. Probably around 100+ online deliveries, and we've usually everything we order arrives, except for stuff where if they run out there is no alternative (e.g. there's only one brand on the market for 4-7 years overnight nappies).<br /><br />I would personally give Sainsbury's a big thumbs up for their home delivery service. They have a short delivery slot and always turn up on time.<br /><br />Tescos OTOH, they were hopeless. You were *always* missing something, and they would still have charged you for it. One time we were charged over £100 by Tesco, but only about £30 of shopping actually arrived... Then they have a 2 hour delivery slot, and often turn up late..Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8377446.post-32130599415499197822010-02-12T18:47:59.677+00:002010-02-12T18:47:59.677+00:00We've had a Sainsbury's just down the road...We've had a Sainsbury's just down the road for some 15 years now. It has been revamped and enlarged twice in that period. Yet every time I go in, there will always be empty shelves - and it's normally basic everyday items. Never any shortage of exotics!<br /><br />I have tried complaining to the store manager, but he just blames head office, which begs the question: why have a store manager anyway?<br /><br />On a side note, I picked up a bottle of cider last night along with some other items. Mindful that I might be asked for I.D. I chose a checkout operated by a middle aged lady, thinking she might be less likely to ask. Just before I got to the till she was replaced by a teenaged lad! I asked if he was going to want proof (I'm 54, and beginning to loose my thatch). He said "I was going to" but didn't say why he changed his mind. I told him I was glad about that, or I would have made a scene. I proceeded to show him the back of my hand, and asked him how many 21 year olds had wrinkled skin like that - he just grinned...microdavenoreply@blogger.comtag:blogger.com,1999:blog-8377446.post-66845291369667998012010-02-12T16:55:40.745+00:002010-02-12T16:55:40.745+00:00Ken,
My daughter shops online and has experienced...Ken,<br /><br />My daughter shops online and has experienced similar short comings in the service.<br /><br />I must agree with you, the attractiveness of shopping online becomes non existent if basic products are not stocked nor alternatives offered......I would not consider sea salt an exotic product and I would not consider a supermarket to be super if it did not stock sea salt...In fact, I would expect a supermarket to stock several varieties of sea salt.<br /><br />May I recommend Waitrose as a good source of food items including "exotics" I don't know what their delivery service is like but, in my experience, Waitrose still regards the customer as king and feels we do them a favour shopping there rather than them doing us a favour serving us. I accept they are more expensive compared to some others but, they do at least stock basic items.....Perhaps your cat needs to offer you some advice about on-line shopping....Poor cat;-)<br /><br />Enjoy shopping on-line responsibly.<br /><br />Phone Sainsburys food advice line on Nuneaton, eight nothing, eight nothing, eight nothing.<br /><br />Search on-line for supermarkets that stock sea salt.Tonk.noreply@blogger.com