Nanny and her friends in the world of commerce are rather a secretive bunch; they claim to be customer friendly, yet are remarkably reluctant to let you speak to them directly.
They instead make you go through a lengthy, and tortuous automated menu system (usually prefixed by 8070); before allowing you to talk to one of their "customer care" representatives.
A cynic might suggest that this lengthy queuing system is designed to put you off calling them!
Anyhoo, I have come across a site that circumnavigates the computer "doorman", and gives you phone numbers for a real human beings.
The site is www.saynoto0870.com; and although it may not have every Nanny company listed, it does have many household names.
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