I would like to tell you of a little issue that I have just uncovered regarding our marvellous Inland Revenue (IR).I was speaking to the IR today, concerning a request for information that they sent for P60's etc (nothing dramatic).
The only thing is, that they had already requested this information and indeed have been supplied with said P60's (twice to be precise).
The lady I spoke to at the IR was very nice and apologetic. It seems that many people are being sent these "blanket" requests.
Why?
There has been a system failure at the IR, which has meant that some of the records have not been uploaded.
Nice to know eh?
My wife has had exactly the same problem. I arrived home after work one evening to find her saying some very choice words about the IR to one of her fellow accountants over a glass of wine. The most printable of which was "If we ran our business like they run theirs we would soon be out of a job!"
ReplyDeleteI'm not sure it (admin failures and how the staff interface with the 'clients') would qualify for their attention but just to note that the IPCC now covers the HMCE/IR conglomerate as well as the Police.
ReplyDeleteI am sure they would like to justify their extended funding by carrying out a few investigations ...