I am "gemused" to read that Nanny has now taken up the role of teaching compassion and empathy towards people who are ill.
Quite how the state is meant to be able to teach compassion and empathy is beyond me.
Anyhoo, this nonsense all started a wee while ago following a heart attack (that proved to be fatal) suffered by Mandy Mathieson in Tomintoul Moray last October.
An ambulance technician, who was but 800 yards away, was alerted. However, he refused to respond.
For why?
He was on his tea break!
Instead, the call for emergency medical treatment had to be answered by paramedics based miles away. The medical team arrived at the scene some 30 minutes later. Unfortunately, Ms Mathieson was pronounced dead when they arrived.
Nanny has decreed that the technician, who was on his tea break, will keep his job (see, Nanny can be compassionate!).
However, he will undergo training. One assumes that this training will be in compassion and empathy.
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It was indeed a tragic case however, many suits in their NHS Ivory Towers that manage the NHS all too often take advantage of those in the frontline,s good will. Most, but not all, that work within healthcare do it because they are compassionate people and all too often managers will take advantage of this fact to get more and more out of their already over worked staff.
ReplyDeleteI can well remember managers sending down memos moaning about the number of plasters we were using on the wards and how expensive they were and that we should try not to use a small plaster to cover the injection site whenever we could. These plasters; the little round ones that one puts onto a needle wound after an injection, would cost fractions of a penny given the quantity we were buying.
However, the managers would allow the hospital fabric to look like something from the third world and argue the toss on every penny we wanted to spend on the wards; you know for patient care, the reason the NHS exists, but they would not bat an eyelid when spending a fortune on carpets, desks, water coolers and cars for their own office......A case of the tail wagging the dog.
I worked for years in healthcare and cannot remember ever being able to sit down on a regular basis for a tea break and I suspect this ambulance technician was just having a bad day a felt the managers were taking the piss as is normal. It is a sad story and I too would be livid had it been one of my nearest and dearest that died but, I suspect the case is not as black and white as presented.
Tonk said:
ReplyDelete"However, the managers would allow the hospital fabric to look like something from the third world and argue the toss on every penny we wanted to spend on the wards; you know for patient care, the reason the NHS exists, but they would not bat an eyelid when spending a fortune on carpets, desks, water coolers and cars for their own office......"
I experienced just this first hand some years ago when my father-in-law died in hospital. The fabric of the building was dreadful, the level of filth in the corridors unbelievable, the wards had decrepit furniture and were overcrowded.
It was necessary for us to go and see a hospital administrator and the waiting area too was in dire need of some attention, but when we entered the administrators office it was hard to believe we were in the same building, superb decor, comfy furniture, plush carpet.
Of course the problem is that the hospital administrators are the first people to get their hands on the money so they just take what they want and the frontline staff and facilities just get whatever is left over. Sadly it seems to be the natural order of things everywhere these days.
You'll proabaly find that if he had interrupted his tea break he'd have been disciplined for exceeding his driving time or something. You have to look beyond the chap at the sharp end to the people who impose all these dehumanising rules in the first place. ISO 9000 has a lot to answer for, not to mention elfin'safety
ReplyDeleteAs a paramedic I have to say there is probably more to this. Offcially, when we are given our break, we no longer 'work' for the Service and are not covered by them, so he may well have been asked to interrupt his break - he has the right to say no in that case - it's his break and he probably gets none at any other time.
ReplyDeleteThis is not an excuse because normally, when we are asked to compromise on break issues (which were enforced by European Nanny, I should add), we do so if a life may be at risk and are compensated financially for the time. But this Technician may not have been given the full details of the job.
And yes, maybe he was having a bad day. It happens a lot in this job.