It seems that Tesco are again trying to help Nanny impose ID cards by the back door, as Karen Dumelow (46) found to her cost the other day.
Mrs Dumelow was shopping at her local Tesco in Portsmouth, with her 14 year old daughter Emily, and presented for purchase two bottles of wine at the check out.
Can you guess what happened next?
Yes, that's right, the cashier said that she could not serve her in case the wine was given to Emily.
Mrs Dumelow then spoke to three senior members of staff, all of whom sided with with the cashier, they wanted to see identification for Emily.
How would that have helped, given that Emily was under age and that the alleged reason for not selling the wine was that Mrs Dumelow would give it to Emily?
Additionally of course, as Emily was 14, she didn't have any ID!
To add insult to injury, having sent Emily back to the car, Mrs Dumelow was then able to buy the wine from the same cashier.
Ermmm...but according to Tesco logic doesn't that mean she could still give Emily the wine in the car?
Clearly Tesco have an agenda which defies logic!
Mrs Dumelow then wrote to Tesco head office telling them what she thought of them, only then did they admit they were idiots.
Quote:
"We work hard to prevent under-age sales, including proxy sales where adults purchase alcohol for under-18s. However in this instance we got it wrong and sincerely apologise."
A smal point Tesco, it is pefectly legal for a parent to give their child a drink at home.
Clearly an eye needs to be kept on Tesco!
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From what I remember of so-called "proxy sales" back in the 1970s, the underaged, soon-to-be-consumers would wait outside the store while the "of legal age" purchaser secured the goods. Didn't any of these Tesco idiots ever circumvent the law in their youth?
ReplyDeleteThe best thing to do about Tesco is to not shop there. My family have stopped doing so.
ReplyDeleteI'm more astounded that Missus Wotsit carried on and bought anything from Tescoids.
ReplyDeleteI would have left it all on the conveyor.
You can't humour morons by working around them, if you do, they breed and before you know it someone in "authority" has to cut you in half and count the rings to verify your age before your car will start.
We have not set foot in Tesco since boycotting them from your last report (ID Cards By The Back Door)- depriving them of 150 quid a week.
ReplyDeleteIf only 100,000 of us followed suit, that would be 150 quid x 52 weeks x 100,000 pissed off customers = SEVEN HUNDRED AND EIGHTY MILLION QUID.
Surely that's got to make them think.
I thought it was legal to give alcohol to a child in moderation at home. If so, it shouldn't have mattered to Tesco that the adult was buying alcohol while accompanied by a child. What are parents who want some alcohol but take their kids shopping with them supposed to do but go somewhere other than Tesco? The only thing Tesco can do to stop adults buying alcohol and giving it to under-aged children is to ban it completely. If an adult is in the store and buys alcohol while not accompanied by a child, the adult could still give the alcohol to a child after leaving the store. Tesco won't do that, because they know their customers would go elsewhere.
ReplyDeleteOf course, it's actually up to the parent if she wants to give her child alcohol whilst at home - perfectly legal as well.
ReplyDeleteSo Tesco are making up laws and enforcing them as they go along.
Nice - and a right, proper win for NuLab too.
Surely what she should have done, was just to leave the drink - and all the rest of her shopping - right there and then, for them to clear up and put back on the shelves, and never shop there again.
ReplyDeleteMy mum has just emailed me to say she read this story in the Telegraph today - so she did her weekly shop this morning in Sainsbury's instead. This daft policy is going to cost Tesco a lot.
ReplyDeleteI got a reply from Ryan Fitzpatrick at Tescos's customer service after I complained about the story in Kens previous post on this subject.
ReplyDeletePart of it was this:
"To make sure that this issue is dealt with appropriately, I've passed your complaint to the Store Manager. I know that he will fully investigate this matter and do everything possible to prevent a similar situation from occurring from happening again."
Suggests to me that either the managers are as bad as the staff, or that they shouldn't be managers, as don't haven't a clue what's going on...
Going by the logic shown in this story, anyone that shops at Tesco with their children, would be unable to buy alcohol. There does seem to be a hidden agenda here.
ReplyDeleteI too will not shop at Tesco now or anywhere else that asks me for ID to buy age restricted products whether I have my three grandchildren with me or not.
I agree with SHMO, had I came across such a stupid robotic checkout drone as the one in your story, I would have left it all on the conveyor and gone else where. Incidently, had I already packed most of it before the drone got silly, I would have emptied it out onto the said conveyor, as that would have been more difficult for them to have cleared away.
I wonder if Tesco support the Labour Party....They seem daft enough to do so.
Just barmy.
ReplyDeleteThis policy will make absolute jackshit any difference.
After copying this article in Portsmouth News to Tesco customer services, they sent the same old politically correct spiel. These people really don't get it. They're moronic beyond belief. This was the second time in a week this has happened. I told them I won't be shopping there any more
ReplyDeleteI remember being 'carded' at Walmart, the last time I was in the US. I actually had to remember to take my passport with me whenever I wanted to buy a couple of beers. I'm 38, for God's sake!
ReplyDeleteI regularly use the 24-hour Tesco near to where I live, mainly because I get home from work after midnight. I might have to rethink my shopping habits now, though.
I suppose it's pot luck whether or not you get a jobsworth or someone with a little common sense (and I've never been asked for proof of age yet at my local Tesco), but the sour-faced anal retentives who WOULD ask for proof of age just parrot official policy. They don't make the rules; they just follow 'em.
In the future, on Fridays, I'm going to buy my beers from the corner shop before I leave for work. By the time I get home, they'll have been in the fridge for around five hours. Lovely!
teeheee
ReplyDelete